Refund and Returns Policy

• Timeframe: Our refund and returns policy for jackets lasts 30 days from the date of purchase.
  Eligibility: To be eligible for a return, the jacket must be unused and in the same condition as received, with original packaging intact.
• Proof of Purchase: A receipt or proof of purchase is required to complete the return process.
• Partial Refunds: Partial refunds may be granted for jackets showing signs of use, damage not due to our error, or returns exceeding the 30-day window.
• Refund Process: Upon receipt and inspection of the returned jacket, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method.
• Late or Missing Refunds: If you haven’t received a refund yet, check your bank account and contact your credit card company or bank. If issues persist, contact us at [email protected].
• Sale Items: Only regular-priced jackets are eligible for refunds; sale items cannot be refunded.
• Exchanges: We only replace jackets if they are defective or damaged. Contact us via email for exchange requests.
• Shipping Returns: To return your jacket, mail it. You are responsible for return shipping costs, which are non-refundable.
• Insurance and Tracking: Consider using a trackable shipping service or purchasing shipping insurance for more expensive jackets.

For further assistance, contact us at [email protected].